Join James Emery on his transformative journey of lasting change. While his story has been fictionalized to protect both the innocent and the guilty, his struggles and breakthroughs are based on real-world client experiences and will resonate with anyone who has tried to improve reliability.

James Emery faces the challenge of balancing his roles as a husband, father, and plant manager at Modern Products Manufacturing. When a serious accident occurs at the plant, leaving several people injured, James feels deeply responsible. This incident becomes the catalyst for drastic changes in both his personal life and his career.

In his relentless pursuit of lasting change, James encounters numerous mistakes and missteps, faces opposition from his subordinates, and deals with pressure from his superiors. To overcome these challenges, James builds a shadow network of employees who support his plans. As he strives to create a safer workplace for employees and satisfy his superiors with improved performance, James begins his journey towards the Precision Domain.